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Continuing Education Outreach and E-Learning / University of Wisconsin Learning Innovations ( CEOEL / UWLI ) TechSupport may be reached for assistance with D2L course access and/or course-related software or hardware questions via email at:
( all times US Central Time and do not include legal holidays )

techsupport@learn.uwsa.edu 
Mondays through Thursdays  8:00 a.m. to 9:00 p.m.
Fridays 8:00 a.m. to 4:30 p.m.
Sundays 1:00 a.m. to 9:00 p.m.

or via telephone at, toll-free, 1-877-724-7883 seven days per week
6:00 a.m. to 1:00 a.m.

Please provide your name, your course number, and the web address (URL) you are attempting to access in any emails or calls in addition to a description of your concern.

UWLI supports courses from the following programs:

  • BSN-LINC (National Bachelor of Science Nursing Completion Program)
  • BSN @ Home
  • The Online Gerontology Certificate
  • UW-Platteville
  • Independent Learning

Links for program-specific technology requirements for Learn@UW/D2L courses supported by UWLI may be found under the Minimum Hardware/Software Requirements heading below.

     
Quick Answers to Common Course Access and Use Questions
 
Technical Support at a Glance
     
Sample Course:
     
View an Online Course
(except Independent Learning)
   
     
Minimum Hardware/Software Requirements:
     
BSN-LINC   BSN @ Home
Gerontology   UW-Platteville
Independent Learning  
   
     
Machine Test Sites:
     
Desire2Learn Test   UWLI System Test
     
Self-Help and Orientation:
     
DOIT HelpOnline   Orientation Activities
     
To Purchase Additional Software:
     
WISC    
     
Course Software:
     
D2L FAQ    
     

University of Wisconsin Learning Innovations

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If you have trouble accessing this page, require this information in an alternative format, or wish to request a reasonable accommodation because of a disability, please contact info@learn.uwsa.edu or call 877-895-3276 toll free.